+97155-9867579 info@gobachi.com
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Privacy Policy

📋 Table of Contents

🧾 Privacy Policy

1. Introduction

Welcome to Gobachi ("we", "our", or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Full name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Payment details (processed securely via Stripe & Tabby; we do not store card information)

b. Non-Personal Information:

  • Device type and browser information
  • IP address and location (approximate)
  • Site usage statistics (via cookies or analytics tools)

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate regarding your purchases, returns, or support requests
  • Improve our products, services, and user experience
  • Send marketing communications
  • Comply with UAE laws and prevent fraudulent transactions

4. Sharing of Information

We may share limited necessary data with:

  • Courier partners (Ajex Courier) for shipping and delivery
  • Payment gateways (Stripe & Tabby) for order processing
  • Service providers involved in website maintenance, analytics, or support

All partners are bound by confidentiality agreements and comply with data protection standards.

We never sell or rent your personal information to third parties.

5. Data Security

We use SSL encryption, secure servers, and access-controlled systems to protect your data. However, no system is 100% secure, and we encourage users to maintain strong passwords and safeguard their account information.

6. Cookies Policy

We use cookies to enhance your browsing experience, such as remembering login details and showing relevant products. You can manage or delete cookies via your browser settings.

7. Your Rights

You have the right to:

  • Access or update your personal data from your account
  • Request deletion of your account and data
  • Withdraw consent for marketing communications

For data-related requests, contact us at info@gobachi.com or call +97155-9867579.

8. Retention of Data

We retain customer data only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes.

9. Policy Updates

This Privacy Policy may be updated periodically. The "Last Updated" date will be revised accordingly. Continued use of the website implies acceptance of the updated terms.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

General Enquiry:info@gobachi.com

Phone:+97155-9867579

Our customer support team is available Monday to Saturday, 9:00 AM – 6:00 PM.

Last Updated: November 2025